Requesting an XOD from a File

Use the steps below to create an XOD request and add it to your cart.

NOTE: Refer to Requesting an XOD from an Unlisted File and Requesting an XOD from an Unlisted Open Shelf File for directions specific to those two types of file requests.

Select Records Management | Search, Retrieve. The Search Results screen is displayed.
Perform a search for the file(s) containing the studies to be scanned.
Select Request XOD from the Action dropdown. The Request Image on Demand screen opens.

NOTE: Use the multi-select functionality to create an XOD request that applies to multiple files. Click the multi-select checkbox located at the left of the Item Type column to select files. The multi Action dropdown, located at the top left side of the screen, becomes active as soon as two or more files are selected. Click the multi Action dropdown and select Request XOD.
Enter information that will help Iron Mountain locate the study to be scanned:

Enter the Accession Number, which was assigned to the film by the healthcare provider when it was created.
Specify the Study Name.
Enter information that describes the study to be retrieved and scanned. Iron Mountain uses this description to locate the study.
Select the study's creation date and time.
Select the patient’s birth date.

Click Save to List. Iron Mountain Connect Records Management creates a separate line item for each study request from within the same file. Line items for the same file are combined into a single XOD request and appear as one item in the cart.

NOTE: You must add your request to the cart to save it. Requests will be lost if you click Cancel or close the screen before adding the request(s) to the cart.

Repeat steps 4 and 5 to request images of additional studies within the same file. You are able to return at a later time and enter additional requests if necessary.
Click Add to Cart. A single XOD request containing all of the XOD study line items for the file is created and added to the cart, and the cart is incremented by one. A link to view and edit the XOD request now displays underneath the Action dropdown and underneath the Retrieval Method dropdown in the Retrieval Order Cart Items step of the retrieval order wizard.
Follow the steps in Entering a Retrieval Order to finish processing this XOD request.

NOTE: Because an IOD request is for a document within a file and an XOD request is for a study of a film, these two types of functionality are not available for a single file (i.e., if you select IOD for a file, XOD will appear greyed out).

After you complete an XOD order, you are able to edit and cancel it while it has a status of Submitted for Processing.